Please take ample time to read our terms and condition before any/all purchases. If you have any further questions, please us an email at hello@zowdincollections.com for clarifications.
Kindly note that we may change our terms and conditions from time to time so we advise that you check this page for updates.
By using this website, you confirm that you are 18 years of age or that you have the consent or authority of your parent/guardian.
Before going forward, please take note of the following terms,
The ‘Company’ means Zowdin Collection Ltd.
The ‘Purchaser’ means the person whose order is accepted by the Company.
The ‘Recipient’ means the person who receives goods produced by the Company and purchased by the Purchaser.

Prices
All prices quoted for products are inclusive of VAT at current rate.

Payment And Coupon Code Usage
The payment methods we accept are Debit Cards and Direct Bank Transfer. We accept all major debit cards including Visa, Verve and MasterCard.

Valid voucher codes can be applied by entering the coupon code at checkout. Voucher codes cannot be used against any purchase made prior to receipt of this voucher or code. The voucher code can’t be used in conjunction with any other online offer or sale item. If an automatic discount or promotion is applied at checkout you will be unable to apply your voucher code at checkout. Voucher code is only valid for one use per account.

Product Purchase
As soon as an order is placed and payment is confirmed, the Purchaser is deemed to have agreed to, and is bound by the terms and conditions as described herein by the Company.
A contract of sale is deemed to exist as soon as the Company dispatches an email or order message to the Purchaser, confirming that the Company has received the Purchaser’s order, regardless of whether the Purchaser receives the confirmation email or not.
Changes to orders by the Purchaser can only be accepted before the product is processed and picked up for delivery.

Delivery
The Company will take all reasonable steps to ensure goods are delivered at agreed time and date, however they accept no liability for delay in delivery for any cause out of their control or caused by the dispatch company.

Returns And Refunds
Once an order has been delivered we do not accept returns or offer refunds, however if you receive a faulty/damaged item, please contact us at hello@zowdincollections.com with an image of the faulty product, and a member of our dedicated customer service team will advise on the best solution.

Statutory Rights
Nothing contained in these Terms and Conditions of Sale affects or will affect the statutory rights of the Purchaser or the Recipient in relation to the quality, fitness or description of the goods supplied.

Complaints
Customer service is our priority.
Please write to us with any complaint you may have about our products or services and we will endeavor to respond in a timely manner;
Email: hello@zowdincollections.com